We have been working with Ancillary Advantage since 2009. We have enjoyed a productive and mutually beneficial relationship with Ancillary Advantage from the start. Their knowledge of the DME industry has enabled us to expand our DME business and provide better service to our patients. I have found them to be a company that is fair, honest and professional. I am pleased with our decision to partner with them.
Ancillary Advantage has revolutionized the way we provide DME in our busy practice. We are able to offer our patients personalized fittings of the most technically advanced bracing options. We have found that the personalized experiences enhance compliance and patient satisfaction.
Ancillary Advantage provides our practice with the necessary expertise to run a very effective, compliant and patient centered DME program. Our program owes its success to the services Ancillary Advantage provides on the entire DME process: from inventory management, to product fitting and patient education, to billing and collections. The vendor-neutral product offering also allows us to satisfy the treatment preferences of more than 90 physicians.
Having Ancillary Advantage in the office is a great way of providing and ensuring that the patient is fit with the appropriate DME equipment. The patients are educated and provided instructions for how the equipment should be worn; as well as have any questions answered that they might have during their visit. With the DME equipment being in the site, this also eliminates any unnecessary stops for our patients.
Having an on-site DME program and coordinator helps us to save time in our clinics and provides convenience to our patients. Patients avoid having to stop at another facility for their equipment and are advised on the proper use and care instructions on-site. Having a representative on-site also takes the hassle out of us (the physicians) and our staff dealing with insurance authorizations and the additional administrative duties involved. It’s nice to have one less thing to have to worry about. Having the program and coordinator available certainly helps my clinic run more smoothly.
Our group has worked with Ancillary Advantage since 2006. We have been extremely satisfied with their level of skills and overall performance. Their staff has been very knowledgeable in helping us establish and maintain our DME program. I recommend them highly.
Ancillary made the transition of providing DME to our patients a breeze. Always ready and willing to help answer any questions or concerns.
We have been working with Ancillary Advantage for over a year now. We changed from a different company and everyone at Ancillary helped us to make the change smooth and very easy. Our Area Manager with Ancillary gave each of our employees extensive training on paperwork as well as how to fit each brace and he has been available any time that we need help. Ancillary does most of the work, gives us regular reports, always friendly and very supportive of any needs that we have and we also make money. We are very pleased with their service.
We have been working with Ancillary Advantage since 2008 and they have helped us provide a valuable service to our patients. The professionalism of the staff and quality of patient care has been outstanding.
Our relationship with Ancillary Advantage over the past few years has been excellent. They provide great personnel, have helped to dramatically improve our DME accounts receivable, and consistently provide top product suggestions at the best pricing. With their support, we’ve greatly expanded our DME program.
Ancillary Advantage has optimized our DME efficiency by streamlining our billing/collections and providing superior in-house services which has enabled us to improve our patient care.